Shipping policy

Delivery Policy

ALS Collectables provides local delivery services throughout Gibraltar.

Orders are typically processed and prepared within 1–2 business days. Once your order is ready, we will arrange delivery to the address provided at checkout. Delivery times may vary depending on order volume, availability, and other circumstances, but we will always aim to deliver your order as promptly as possible.

Free delivery is available on all orders over £10. Any applicable delivery charges for orders under this amount will be clearly displayed at checkout before payment is completed.

Please ensure that your delivery details are accurate when placing your order. We cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete address information.

Upon delivery, please inspect your order. If any item is damaged, defective, or does not match the product description, please notify us at the time of delivery or contact us as soon as possible at alscollectables@outlook.com. We will review the issue and work with you to provide an appropriate resolution.

If you have any questions regarding your order or delivery, please contact us at alscollectables@outlook.com.